11/29/2023 0 Comments Ipvanish vpn logoThe iOS app now opts users out of data collection by default, and it’s up to you if you’d like to opt in. The good news is this may be changing, at last. (We much prefer ExpressVPN’s approach, where the apps don’t send this data at all unless users specifically allow it). There’s no reason to believe this contains anything harmful, but our concern is that IPVanish has previously done this by default, and without explaining it to users. Like many providers, the apps collect and send back anonymous usage data. We still have one minor but long-standing IPVanish privacy issue. It's great to see a provider with the courage to put itself through this level of scrutiny, and we hope it'll encourage other providers to do the same. (The full report is linked from IPVanish blog post, if you're interested.) The audit was unusually detailed, and included interviews with staff, a range of technical tests, and examination of a production server, documentation, system configurations and more. In April 2022 it backed them up with a blog post announcing that Leviathan Security Group had 'audited our technology and independently verified that our no-log VPN service complies with our Privacy Policy. IPVanish doesn't just have reassuring words, either. There's nothing harmful or out of the ordinary, and we only saw the details we expected: cookies, website analytics, email address and so on. The document lists the data IPVanish collects via the website, its registration and payment procedures. IPVanish's privacy policy begins with a clear and reassuring statement: 'IPVanish is a zero-logs VPN service provider, which means that we do not keep a record of any connection, traffic, or activity data in regards to our Services.' IPVanish keeps zero logs on its users, and that's backed up by an independent audit (Image credit: IPVanish) Logging IPVanish offers a 30-day money-back guarantee but be sure to check the small print as it's for yearly plans only. There's support for paying via Google Pay, Amazon Pay, S€PA, and Apple Pay, but Bitcoin still isn't available. If you decide to sign up, IPVanish accepts payments via card and PayPal. Plus, there's no built-in price hike at the time of renewal. While IPVanish costs $89.99 a year after the first term, the Private Internet Access 3-year plan gives you 39 months of protection for an upfront cost of $79. They're a little cheaper than NordVPN and ExpressVPN, but still more expensive than other options. These are reasonable prices for what you're getting. But it renews at the same $7.50 a month as the annual deal (no discount for the longer term.) The two-year plan is a bargain at $3.33 a month for the first term. But beware, this is a special introductory deal. The annual plan looks fair value at $4.50 per month. IPVanish pricing for its VPN service starts with monthly billing at $11.99. IPVanish accepts both credit cards and PayPal (Image credit: IPVanish) IPVanish pricing There's phone support during the working week (Monday to Friday, 9 am – 5 pm CT, that's UTC -6), with numbers in the US, UK, Australia, Mexico, Spain, and Brazil. If you need help without waiting, it's good to know that 24/7 live chat is available, and even here, IPVanish delivers a little more than we expected. Changes since then include a redesigned home screen on the desktop apps, enhanced streaming support (Netflix Japan in particular), several new payment types (Google Pay, Amazon Pay, S€PA, and Apple Pay), and a free 7-day trial for first-time mobile users. The company has been busy since our last review. If you're trying to get online via a network or country which blocks VPNs, an OpenVPN Scramble feature conceals your traffic and might help you connect. Protocol support includes turbocharged WireGuard, OpenVPN, and IKEv2. We guess the company might get in touch if you reach 50 and are still going, but that's still a major benefit over the 5-device limit you'll get with some providers. You can install, configure, and set up as many devices as you like – IPVanish has no fixed limits on the number of simultaneous connections you can make. Plus, a host of setup guides for routers, Linux, Chromebooks, and other platforms. There are apps for Windows, Mac, Android, iOS, and even Amazon Fire TV. You get a reasonably good-sized network of servers with IPVanish (Image credit: IPVanish)
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